We charge a flat rate of $8.99 for all orders shipped within the United States via the United States Postal Service (USPS). For international orders we charge a flat rate of $14.99 and ship via DHL.
We sometimes offer promotional discounts on shipping for orders over a certain dollar amount. We reserve the right to change these discounts at any time.
Processing and Delivery Time
Orders placed online are generally processed and shipped within 2 business days. Processing times are subject to change based on order volume.
Orders generally arrive at their destination in the United States within 2-6 business days. International shipping times vary by country.
Tracking Your Order
Once your order is shipped you will receive a tracking link to follow the progress of your shipment based on the latest updates from our carrier. You can also manually track your order at the USPS website using the tracking number provided: https://www.usps.com/shipping/trackandconfirm.htm
International orders can be tracked at www.dhl.com with the tracking number provided.
We are not responsible for any shipping delays caused by weather events, customs delays, or strikes that cause delays in air and ground transportation.
Orders that USPS or DHL deems undeliverable will be cancelled and refunded after we receive the return to our processing facility.
We cannot be held responsible for any theft or damage that occurs if your package is delivered when you are not home.
Additional Shipping Charges
Customers are responsible for any shipping or handling charges that are incurred if a package is refused or returned because no one was able to accept it.
Customers are also responsible for paying a reship fee if a shipping address is entered incorrectly. These fees are sometimes charged when packages are missing suite numbers, addresses contain typos including zipcode errors, or contain any other incorrect information that is missing or inaccurately supplied by the customer within the "ship to" area of the order form.